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When is 24-Hour Service Required?


When looking or a quality air conditioning service you may be surprised to see 24-hour service offered on the company’s web page. That’s usually the sign of a quality company interested in keeping your business. Air conditioning breakdowns don’t always choose the most convenient time to happen, and summers in Nanuet, NY are hot enough so that you may need to be able to wait until regular office hours to address an issue. We’re proud to offer emergency service 24 hours a day, 7 days a week, so that you’re always covered in the event of trouble. But when is emergency service necessary and when can you hold on and wait? The answer, as always, is up to you.

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Can You Go Without While You Wait?

The biggest question to answer before summoning a 24-hour service is whether or not you can wait until normal office hours to get the issue resolved. That depends largely upon the circumstances. If it’s just a few hours to wait, you might want to tough it out, and cooler temperatures can make the wait easier. On the other hand, if you have family members who may be vulnerable to heat, and/or if we’re in the middle of a scorching heat wave, then you may want to call in a service after hours. The same holds true if the breakdown takes place over a long weekend, or anytime you need to wait more than a day or so.

Can the System Run?

We don’t advocate running a broken air conditioning system. It usually only makes the problem worse. If the system is functioning for the time being, however, and you can schedule non-emergency repairs quickly, you can probably run it sparingly until then. In those cases, set the thermostat as warm as you can, closed all inside doors and don’t open any outside doors or windows. That will lower strain on the system. If it’s not possible to do so, then an emergency repair call may be in order.

Design Air, Inc. offers emergency A/C repair for you!