Heating problems and plumbing problems can occur at all hours of the day or night. Sadly, your household systems may not choose the most ideal time to go down. When they do, you need to respond quickly, and that might require an emergency call to a trained technician. The good news is that we offer emergency services 24 hours a day, seven days a week, and we can respond promptly to any calls in the Saddle River, NJ area. But what qualifies as an HVAC emergency, and when does the problem require you to treat it immediately? Only you, the homeowner, can make that call, but we’ve provided a few guidelines to help you out.
The first thing to take stock of is how dire the situation is. That means the problem:
- Cannot be halted by shutting off the power (or the water, in the event of a water heater issue).
- Represents a danger to the health and safety of your home or its residents.
- Will develop into an unhealthy or unsafe situation if it is not addressed.
- Will affect other parts of your life: for instance, denying you sleep before you need to go to work, or forcing you to cancel important plans during an evening or a weekend.
That usually boils down to one of three situations, at least in the winter:
- A lack of heating power to your home.
- A lack of electrical power to the heater or similar appliance.
- A water leak.
What to Do
The first step in an emergency situation is to stop the damage from growing worse. In most cases, that can be achieved by shutting off the heater or turning off the water main to your home. Every member of the family should know where the water main is and how to use it, as well as the location of the breaker box. The breaker switches should all be clearly labeled so that everyone knows which switch goes to which component.
In some cases, the system will automatically shutdown to prevent a more serious incident from taking place. This often happens when a gas leak is involved, or if the situation will damage components in the heater or similar system.
Once that’s done, you can take an assessment of the situation and determine if the issue can afford to wait, or if you need to act immediately. That can depend on such factors as the weather (a comparatively warm front gives you some breathing room), the time the incident occurred (it’s easier to sit tight for a few hours than it is for a few days), or the precise situation of your home (if you have a space heater or a lot of insulation, you might not need an emergency call). In addition, circumstances like a need for sleep or recovery from a cold or similar illness can play a factor as well.
If you think you need emergency services, the pros at Design Air, Inc. are standing by to help!