Winter has arrived, and it’s looking to be one of the coldest in recent years. Considering our last few winters, that’s saying something. Your heating system is much more than just a luxury in such conditions, and keeping it running should be of vital importance. In the event it breaks down and needs repairs, you need to call a service that you can rely on to do the job. There are plenty of good services in the area, and in the end, only you can decide which one you want to go with. While you consider your options, however, there are several things to keep in mind that can help you come to a decision.
Most heating services have glowing reviews from happy customers on their page, and good word of mouth is an excellent way to build a successful business. There are other affiliations that speak to a quality of service and a reliability in the business overall. Look for endorsements from organizations like Angie’s List or the Better Business Bureau: objective third parties with a reputation for honesty and clarity. That gives you a standard to apply, as well as reliable information from consumer protection organizations interested in rewarding reputable companies.
Any company worth its salt will offer estimates up-front, and ensure that the full cost of the operation is settled before work begins. That protects you from any nasty surprises midway through the operation. They’ll also stand by their work with satisfaction surveys and other guarantees that you’ll be happy with the entire experience. But it goes beyond that. Good services understand that your heater doesn’t always pick the ideal time to break down, and that going without heat through a cold night or long weekend can be devastating. They’ll thus offer emergency services 24 hours a day, 7 days a week, and carry stocked vans ready to go in order to address your problem swiftly.
There isn’t necessarily anything wrong with being a young company just getting started. We all began that way, and a company eager to prove themselves to new customers can offer fine heating repair services. But a company with longevity — in service for, say, 25 years or more — has a proven track record of reliability, along with a list of satisfied customers who come back to them again and again. It also usually means that they offer a diverse array of services, and can handle alternate forms of heating, such as geothermal systems and radiant heating systems. And because they have been around for a long time, they know how to deal with the latest makes and models. (Heating technology advances rapidly, and a company that can’t adjust to address new innovations simply won’t be in business very long.)
At Design Air, Inc. we are featured on Angie’s List and have an A+ rating from the Better Business Bureau. We offer 24/7 emergency services and we’ve been in business since 1984. For quality heating repair services throughout the Stony Point, NY area, call on our team today!