EB Design Air Inc. Blog : Archive for March, 2020

Heater FAQ: Forced Air or Radiant Heating

Monday, March 30th, 2020

When it comes to heating in New York, having a system that is both effective and efficient is pretty important. The question that some people may have though is which type of heating system is going to be the most effective for keeping your home comfortable.

You actually have two main heating categories: forced-air heating and radiant heating. Understanding the difference between these two key categories of heat creation and how they impact your comfort can actually help you determine which kind of heating unit is going to best meet your comfort needs. In order to help, we have compiled some facts about both forced-air heating and radiant heating that will allow you to better understand them moving forward.

Continue Reading

An Important Message to Our Customers & Neighbors Regarding COVID-19 (coronavirus)

Tuesday, March 17th, 2020

We are reaching out to inform you that we are taking the spread of COVID-19 very seriously here at Design Air and our trucks are still moving. During this time of uncertainty, we want to assure you that the well-being and safety of our community is our top priority. In the coming weeks, we plan on continuing our home and emergency services.

Our field staff going into homes will be equipped with the following precautionary equipment and protocol to keep people as safe and healthy as possible:

  • Masks, gloves, disinfectant spray, sanitizers
  • Techs will clean their hands before entering each customer’s home
  • Techs will sanitize their tablets before entering each customer’s home
  • Techs will sanitize all tools before entering each customer’s home

We are committed to keeping you and our associates safe. Here are areas we are going to focus on for you:

  1. We are serious about monitoring the health of our staff and anyone else in contact with our staff. As recommended by the CDC in order to limit contact, we are not going to be scheduling any team member for work if there are any known cold or flu-like symptoms, or if any family member, friend or other close contact of that employee has symptoms.

  2. Please inform our office staff if you have an appointment scheduled and you or anyone in your family or household are showing signs of any of the symptoms of the Coronavirus. The WHO has identified shortness of breath, fever, and persistent cough as current symptoms. Please inform us if anyone in the household has tested positive for the Coronavirus.

  3. We are exercising No Contact Service Calls. This includes the technician calling when they arrive to discuss the problem, homeowners can leave the door open for technician rather than greeting them directly, outdoor work doesn’t require the technician to come into the house and an optional call to discuss the issue once the problem is diagnosed.

If you have any other questions or concerns, please do not hesitate to contact our team.

 

Continue Reading

Why a Gas Fireplace is a Great Addition to Your Home

Monday, March 16th, 2020

couple-warming-feet-at-fireplaceHaving a heating system built into your house that can keep you warm all winter long is a great thing, but in most cases your furnace or your boiler radiators aren’t exactly picturesque. And sometimes it is nice not just to be able to keep warm but also to enjoy a little ambiance. Where the demand for warmth crosses paths with the desire to have something to add to your home environment you will find the gas fireplace.

Maybe you have an older wood-burning fireplace and you are wondering if it is possible for you to switch to a gas fireplace. Or maybe you just want to know what the deal is with gas fireplaces to begin with. Whatever your curiosity we are happy to answer your questions. We offer professional fireplace services in Rockland for a reason after all!

Continue Reading

End of Season HVAC Repairs To Watch For

Monday, March 2nd, 2020

heating-repair-serviceThe winter has been a long one, though, when you live here, they all seem just a bit too long. And if we think that wintertime lasts for too long, imagine how our heaters feel! We’ve been hunkered down trying to stay warm all winter, that is true, but our heating systems have been working very hard to accomplish the goal of providing us comfort on the coldest of days.

As you can expect, that much consistent effort on your heaters part adds up. Eventually, your heater will accrue enough wear and tear that it will need some repairs. And while a lack of heat is a pretty strong indicator that something is up with your heater, you shouldn’t have to wait until your home is icy to schedule end of season repairs for your Pearl River, NY HVAC heating system. Here are some indicators to watch for that will warn you that you should schedule a visit from a professional in the near future.

Continue Reading